Privacy Policy

Pharmacy Weight Loss Milton Keynes | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Milton Keynes collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Milton Keynes is a GPhC-registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Milton Keynes and across the UK. We act as the data controller for all personal information you provide to us.

2. What Data We Collect

We collect information necessary to provide safe, effective pharmacy and weight loss services. This includes:

• Personal details: Full name, date of birth, gender, address, and contact information
• Health information: Medical history, current medications, weight, BMI, and other relevant clinical data provided during consultations
• Payment information: Billing details processed securely through our payment provider
• Account data: Login credentials and order history
• Technical data: IP address, browser type, and website usage information collected automatically

3. How We Use Your Data

Your data is used for the following purposes:

• To assess your suitability for weight loss treatments and issue prescriptions safely
• To process and dispatch your medication orders (delivery within 1 working day once approved by our pharmacist)
• To communicate with you about your treatment, orders, and any clinical concerns
• To maintain accurate pharmacy records as required by law and GPhC standards
• To improve our services and website performance
• To comply with legal, regulatory, and safeguarding obligations

Our legal bases for processing include: performance of a contract, compliance with a legal obligation, protection of vital interests, and, for special category health data, the provision of healthcare services.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.

We use:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: To understand site traffic and improve our services
• Functional cookies: To remember your preferences and settings

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect how our website functions.

5. Third-Party Sharing

We do not sell your personal data. We may share your information only where necessary with:

• Prescribing clinicians: To review and approve your treatment
• Delivery partners: Solely to fulfil your medication orders
• Payment processors: To handle transactions securely
• Regulatory bodies: Such as the GPhC or NHS, where legally required
• IT and platform providers: Who support our website and systems under strict data processing agreements

All third parties are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention and Security

We retain pharmacy and clinical records for a minimum of 8 years in accordance with NHS and GPhC guidelines. We use appropriate technical and organisational measures, including encryption and secure servers, to protect your data against unauthorised access or disclosure.

7. Your Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access, correct, or request deletion of your information where legally appropriate. You may also have the right to restrict or object to certain types of processing. To exercise any of these rights, please contact us directly. We will respond to all data-related enquiries within 48 hours.

8. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Milton Keynes
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.